Our developers are working hard to provide better features on Windowsġ0. If you have a spare time, kindly share us your thoughts about Windows 10 through our Feedback Hub so we can consider your suggestion as an additional feature to add up to our future updates. The AMD Crimson package for the mean time as we've already reported this concern to our developers. We understand that the AMD Crimson package works better than the generic VGA driver, especially with 3D based gaming and advanced applications that requires high end graphic drivers. We appreciate the steps that you've provided. I have used the troubleshooter to force the system to remain on these year old drivers - however this doesn't fix the issue. If I download AMD Crimson package 16.12.2 which installs driver 21.19.407.0 () it appears to work.

It runs smoothly - as long as I don'tĪctually want to use it for any form of even basic 3D-based gaming.ĭoing a scan for hardware changes doesn't show any changes. While this device is considered as being installed I don't get the machine freezing. It shows only as the above controller and is quite happy to run under 'Video Controller (VGA Compatible). The previous version 22.19.677.257 (22/09/17) has the same issue.Īfter deleting the driver it replaces the AMD R5 graphics with a generic 'Video Controller (VGA Compatible' under Other devices. It relates to freezing as a result of the drivers, not an issue with multiple monitors.Ģ.11 (06/12/17) is the driver version that is currently installed. Unfortunately my error is entirely different to the one you linked to in your post. I'm not entirely sure if it's a Windows issue, or an AMD issue, but it needs to be fixed.

Install the video card drivers - either via Windows Update or direct from AMD - and the freezing behaviour returns. If I uninstall ALL video card drivers and let the system default to 'Microsoft Basic Graphics Adaptor' then the response returns to normal. Over-wrote the old AMD drivers with the new ones (and won't allow me to roll back). One of my systems that had older drivers worked fine until 1703 which It doesn't matter if it's the default drivers Windows Update installs from Microsoft, or the AMD Crimson software. I have confirmed that it is Windows 10 builds with newer AMD drivers. Second making it extremely frustrating to use. If you move a mouse cursor around, it will stop responding every 2-3 seconds for about 1/4 of a This causes the system to freeze every few seconds.

The latest updates to Windows forces a driver update to the AMD R5 video cards installed in these devices. I have a number of laptops (Dell) with AMD APUs.

Update amd apu drivers windows 10